Customer token lifecycle

After a Kustom customer token has been created by you, the token will live on in Kustom's system. This article explains the lifecycle of a token.

Kustom purchase tokens combine consumer details, payment methods, and a connection to a specific merchant. Stored securely in Kustom's internal databases, no private information is shared externally.

Tokens offer a streamlined purchase process. Merchant-provided order details are sent to Kustom to complete the purchase.

Important Note: Merchants must inform customers about token creation and usage for order placement.

How long is it active?

Tokens remain active as long as they are used to create orders.

How to disable a token?

Merchants can disable tokens by updating their status. Refer to the update token article for details.